Shipping policy
Shipping Policy
At Fé Sem Filtros, all products are manufactured exclusively after the order is confirmed. Therefore, delivery times include both production and shipping time.
Production time
Most orders are produced within 2 to 5 business days; however, this period may vary during times of high demand, such as promotional campaigns or holiday seasons.
Shipping time
Once produced, the order is shipped to the address provided at the time of purchase.
Delivery times vary depending on the destination country and the selected shipping method. Generally:
Portugal and other European countries: approximately 5 to 20 business days after shipment.
Express Shipping (when available): 1 to 3 business days after shipment.
The stated timeframes are estimates and may change due to external factors, such as customs procedures, periods of high demand, or carrier delays.
Shipping costs
Shipping costs are calculated at checkout based on:
The order destination;
The products purchased;
The selected shipping method.
Order tracking
Once the order has been shipped, you will receive an email with a tracking number, allowing you to monitor the delivery status.
Delivery address
It is the customer's responsibility to provide a correct and complete delivery address. Fé Sem Filtros is not liable for delays or additional costs resulting from incorrect or incomplete information provided at the time of purchase.
International orders
Depending on the destination country, customs duties, taxes, or other additional charges may apply; these are the customer's responsibility whenever required by local regulations.